Etech Computer executes AMC support duties in different ways. Such as-
» Faults will be attended within 24 hrs from the time of first notification between 10 AM to 5.00 PM within the city limit and 48 hrs in other District (except Sundays and holidays).
» Each call will generate a unique number and it will be given to the client. The company engineer(s) will attend the call with the unique number treated as the reference number for that call.
» If the problem can not be solved in the client’s place, Etech Computer’s engineer(s) will bring the machine to the office with due permission from the authorities.
» If any critical problem occurs with the systems, and can’t be solved within 3 days, a backup service/system will be provided alternatively, in free of cost.
» Complete corrective and preventive maintenance will be provided once in every quarter, in routine course. It includes- scanning for viruses, formatting the system (if required), checking for loose connections etc.
» Telephonic help services will be provided.
» Online help/solution will be provided between 11.00 am to 6.00 pm.
» The customer shall provide free, unhindered access, suitable working space & facilities at all time to the service engineer of Etech Computer for discharging their duties for routine maintenance or in response to the customer’s call.
» During the AMC Period Etech Computer will have routine inspection & maintenance call to keep the equipments in good working condition in all Offices of Arohan.
» Etech Computer have 50 Computers along with Monitors and Printers for backup service at our HO at Bhowanipur in Kolkata.
Looking for reliable computer amc, we offer computer amc service in Kolkata and parts of West Bengal for private sector and government, contact us for more information.
Our AMC Service includes:
» Computer Management
» Network Management
» Printer Support
Computer maintenance is required when you or your business activities depends on computers. Our computer maintenance services is not only repairing or replacing faulty hardware, but we offer a quality service in maintaining your computer system, which includes both hardware and software.
We have hired the best talent available in the market, our computer engineers can solve problems related to computers, software, hardware, lan, wireless networks and internet in couple of minutes. We only hirecertified and qualified engineers, and from time to time, we upgrade them with regular updates on technology and software.
Whether your computer system is a desktop, a laptop or a workstation, we can manage them all, whether you are a home user or a corporate, makes little difference to us, we like to face challenges and we love to solve customer problems.
Sign an Annual Maintenance Contract with us for computer maintenance and put an end to all your worries related to computers, softwares, networks and security. We will take care of all your computer related problems.
We can also assit you on computer software, computer networking, fixing a hardware issue, computer easy fixes & maintenance or provide you with specialized expert consultations on a variety of technical issues.
» Longer Computer Life
» Reduced Likelihood of Lost Files
» Faster Speed
» Protection Against Threats